# Known Startup Errors

The following errors may occur when running EaInfoportT3:

- Untrusted zip error

[![známé chyby.png](https://doc.eainfoport.cz/uploads/images/gallery/2022-03/scaled-1680-/zname-chyby.png)](https://doc.eainfoport.cz/uploads/images/gallery/2022-03/zname-chyby.png)

If a user sees this error after running **EaInfoportT3.exe**, either in the log or in the console, it means that the server considers the downloaded EaInfoportT3\_Delivery.zip to be untrusted. The repair will be performed as shown below.

[![známé chyby 1.png](https://doc.eainfoport.cz/uploads/images/gallery/2022-03/scaled-1680-/zname-chyby-1.png)](https://doc.eainfoport.cz/uploads/images/gallery/2022-03/zname-chyby-1.png)

The user right-clicks on EaInfoportT3\_Delivery.zip and calls up the properties. In the “*General*” > Security tab then click on the “*Unblock*” button and unzip the corresponding .zip again – the error should be resolved.

<div class="quickedit-field" data-quickedit-field-id="node/35/body/en/full" id="bkmrk-another-error-is-rel"><div class="quickedit-field" data-quickedit-field-id="node/35/body/en/full">- Another error is related to the EaInfoportT3 database language – it must be created in utf8\_general\_ci

</div></div>If it is created in a wrong language, an error containing the following characters is displayed in the console: *Incorrect string value: '\\xC5\\x98\\xC3\\xA1de...'*

<div class="quickedit-field" data-quickedit-field-id="node/35/body/en/full" id="bkmrk-fipspolicy-error"><div class="quickedit-field" data-quickedit-field-id="node/35/body/en/full">- FIPSPolicy error

</div></div>**Error form:** \[ERR\] An unhandled exception has occurred while executing the request.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---&gt; System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()

**Fix:** The following lines must be added to EaInfoportT3.exe.config.

&lt;configuration&gt;   
 &lt;runtime&gt;  
 &lt;!-- below tag will disable security policy checking for FIPS --&gt;  
 &lt;enforceFIPSPolicy enabled="false"/&gt;  
 &lt;/runtime&gt;  
&lt;/configuration&gt;

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