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If an EA repository cannot be connected due to an incorrect EAP password (EAP file path, Username or Password is not valid)



If, while connecting the EA repository, the system reports “Path to EAP file, Username or Password is not valid” in the configuration manager and you are sure that the name and path are correct, how to solve the problem?


  1. Check the username and password again – ideally copy the path to the clipboard and run it from the command line.
  2. Check if there is a space at the beginning or end of the password/username.
  3. Copy the EAP shortcut (or the entire EA Infoport directory) from the system folders to the root directory (e.g. to C:\EAInfoport). Note that the system folders to which Windows restricts access include, for example, Program Files and Program Files (x86)