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Known Startup Errors

The following errors may occur when running EaInfoportT3:

  • Untrusted zip error

známé chyby.png

If a user sees this error after running EaInfoportT3.exe, either in the log or in the console, it means that the server considers the downloaded EaInfoportT3_Delivery.zip to be untrusted. The repair will be performed as shown below.

známé chyby 1.png

The user right-clicks on EaInfoportT3_Delivery.zip and calls up the properties. In the “General” > Security tab then click on the “Unblock”  button and unzip the corresponding .zip again – the error should be resolved.
 

  • Another error is related to the EaInfoportT3 database language – it must be created in utf8_general_ci

If it is created in a wrong language, an error containing the following characters is displayed in the console: Incorrect string value: '\xC5\x98\xC3\xA1de...'

  • FIPSPolicy error

Error form: [ERR] An unhandled exception has occurred while executing the request.

System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation. ---> System.InvalidOperationException: This implementation is not part of the Windows Platform FIPS validated cryptographic algorithms.

at System.Security.Cryptography.MD5CryptoServiceProvider..ctor()

Fix: The following lines must be added to EaInfoportT3.exe.config.

<configuration>                                                           
    <runtime>
        <!-- below tag will disable security policy checking for FIPS -->
        <enforceFIPSPolicy enabled="false"/>
    </runtime>
</configuration>